Terms and Conditions of Transactions

Detailed description of goods and/or services
AFRICAN PILOT is a business in the  publishing industry that markets  images, magazine subscriptions and advertising space

Delivery policy
Subject to availability and receipt of payment, requests will be processed will be processed on completion of payment result, and delivery will be confirmed by way of email, to the email address supplied.

Return and Refunds policy
The provision of goods and services by AFRICAN PILOT is subject to availability.  In cases of unavailability, AFRICAN PILOT will refund the client in full within 30 days.  Cancellation of orders by the client will attract a 15 % administration fee.

Customer privacy policy
AFRICAN PILOT shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569

Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the AFRICAN PILOT bank account, the details of which will be provided on request.

Credit card acquiring and security
Credit card transactions will be acquired for AFRICAN PILOT via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa.  PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website.  Users may go to www.paygate.co.za to view their security certificate and security policy. 

Customer details separate from card details
Customer details will be stored by AFRICAN PILOT separately from card details which are entered by the client on PayGate’s secure site.  For more detail on PayGate refer to www.paygate.co.za

Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa.  Transaction Currency is South African Rand (ZAR).

Responsibility
AFRICAN PILOT takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods

Country of domicile
This website is governed by the laws of South Africa and AFRICAN PILOT chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature,  303 Spur Road, Beaulieu, Midrand, South Africa.

Variation
AFRICAN PILOT may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information
This website is run by Wavelengths 10 (Pty) Ltd. based in South Africa trading as African Pilot and with registration number 2001/02097207 and Director Athol T. Franz.

AFRICAN PILOT contact details
Support : info@africanpilot.co.za
Support:  +27 (0)861 00 11 302

africanpilot.co.za Privacy Policy

1. Gathering of information
africanpilot.co.za does not collect any personally identifiable information about our visitors such as name, address, phone number, or e-mail address. However, africanpilot.co.za does obtain some types of non-personally identifiable information such as the Internet Service Provider use to connect to the Internet, browser type, or the type of computer operating system use (Macintosh or Windows, for example) by our visitors. The information collected by africanpilot.co.za is used for the purpose of measuring the effectiveness of the site, and its advertisements.

2. Cookies
Cookies are used by africanpilot.co.za to track your preferences in configuration of the site (Search Preferences, for example) for your personal use and the time and date of your visit. No personally identifiable information beyond the preferences settings selected by you is gathered by these cookies.

3. Further Information
If you require further information about the africanpilot.co.za Privacy Policy, or would like to give us any feedback, please contact info@africanpilot.co.za.

africanpilot.co.za Disclaimer

African Pilot and/or its affiliated subgroups make no representations regarding the suitability of the information contained in the documents and related graphics, photography and/or 'articles' published on this server for any purpose. All such information, documents, photography, graphics, and/or 'articles' are provided for information and entertainment purposes to interested parties and are subject to change in content without notice. The imagery and other documents herein provided are copyrighted to Athol Franz and African Pilot. They are provided free of charge for viewing entertainment purposes and commercial purchase and may not be used for commercial ventures of any kind without the express written permission of African Pilot.

In no event shall African Pilot or its individual members be liable for any direct, consequential, incidental, special, punitive, or other damages whatsoever resulting from any misuse including copyright breaches. Copyright breaches will be followed up within the correct channels. By entering this site, you accept these conditions.